Blog

Latest news from the hospitality industry, digital learning arena and what's new at CPL Learning

CGA Reports: Debt Moratorium Top Demand for Hospitality

Debt Enforcement Moratorium Top Demand for Hospitality, CGA Reports

The latest research from CGA provides insight into the concerns of hospitality bosses, with cashflow concerns topping their agendas. Rent has become the number one specific issue according to the survey. Although immediate survival is the top priority, many operators are now tentatively developing recovery plans, but with many concerns and predictions about how COVID-19 will have changed and contracted the market.

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Cellar to Glass: Cellar and Bar Online Course Launched

Cellar to Glass: Cellar and Bar Online Course Launched

Today, CPL Learning launch an exciting new online learning programme – Cellar to Glass. Developed using the expertise of Beer Sommelier Annabel Smith, the Cellar to Glass e-learning course provides a comprehensive guide to implementing best practices in the cellar, behind the bar and ensuring that premises are in pristine condition.

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Future Thinking: Why the Customer Experience Matters

Future Thinking: Why the Customer Experience Matters

As we prepare to extend the lockdown period, some of us are starting to think ahead. What happens when we start to return to normality? How will we rebuild our businesses when the time comes? Find out how exceptional customer service will be more crucial than ever.

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UKH Pathway e-learning platform for hospitality workers launched

New e-Learning Platform for Hospitality Workers Launched

This week, UKHospitality and CPL Learning launch a new online training platform for hospitality team members. UKH Pathway is free to use while hospitality businesses remain closed due to the COVID-19 crisis and provides access to learning, well-being and personal development resources for furloughed team members.

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Pubs and Restaurants Instructed to Close in the UK

The fight against coronavirus (COVID-19) continues to hit the hospitality sector hard. With many already being forced to close due to staff shortages and lack of customers the latest advice means that the remaining pubs, restaurants and other establishments have no choice but to close to aid in social distancing.

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