CPL Learning just launched a new online course to support businesses in the hospitality industry during the coronavirus (COVID-19) outbreak. With businesses already seeing an impact on sales and bookings since the start of the outbreak, there is a demand for more support for the third biggest employment industry in the UK.
The free coronavirus e-learning course has been produced in collaboration with industry experts and includes the most up-to-date advice for businesses from health authorities and includes industry data insights from CGA.
In the first 24 hours after the launch of the e-learning activity, over 11,000 courses have been assigned to hospitality team members across the country.
With guidance and advice being doled out by all the news outlets, taking control of the information and communicating a solid message is a great way to build confidence in your team.
“It’s a very worrying time with our key consideration on supporting our team, keeping them safe and well informed so that we can continue to serve our customers safely and in turn promote a high level of trust.” Said Drew Brown, Managing Director, Dominion Hospitality.
“Whilst trying to pull together various bits of information into guidance and training documents for our team the team at CPL Learning have reacted quickly and have provided an online course which has been developed by experts and covers most of the key considerations for the Coronavirus outbreak. All of our team members will have access to this training course so they can feel confident and informed and continue to work safety. Impressive support from CPL.” Continued Brown.
At CPL Learning, we’re passionate about supporting the hospitality industry, and we know that our clients are passionate about supporting their people. Sian Quick, Learning & Development Manager at Liberation Group said “Putting our people first is something we live by every day at Liberation Group, but when we work with partners like CPL learning who put our people first, that’s special. During a time of uncertainty, CPL turned around and made available a free COVID-19 course to all of our employees within days. The course is informative not only on a health basis but the operational tips for planning ahead to minimise risk are fantastic.”
The free coronavirus e-learning course has been developed specifically for the hospitality industry, and not only helps inform about the virus and best practices for hygiene for your staff, but also helps support businesses in making preparations and contingencies to deal with the outbreak.
“We created this course to support the hospitality sector in protecting the well-being of their team members and customers, and it’s great to see so many operators deploying it within their businesses.” Said Martin Hilton, Director of Learning and Education, CPL Learning.
“With the announcement that the UK Government has now moved out of contain phase into delay, we will continue to review, update and amend our learning materials accordingly to ensure that we are supporting the sector in delivering best practice.” Added Hilton.
This free course is available to all those working in hospitality and can be found here, or it can be allocated onto current client’s platforms quickly and with ease.
Remember to follow us on social media for updates and information on the course as the situation develops.
