Some of our latest course modules have been developed to help operators navigate the changing landscape of service and hospitality. Our Director of Learning and Education, Martin Hilton, shares his experiences and how we can learn to adapt.
The hospitality sector accounted for a third of the UK’s entire drop in GDP in March and April. Now as we look to the future of hospitality, the changes in consumer habits and the new standard for rigorous safety measures, we look at what role training plays in the recovery of hospitality.
A major new survey of the industry from CGA and CPL Learning indicates continued pessimism in the restaurant sector but cautious optimism among pub bosses, and a complex set of issues facing business leaders.
Don’t miss Jim Sullivan’s Leadership Masterclass this March. Listen as this globally renowned leadership guru shares his experience and insight gained whilst being the owner and operator of his own restaurant chain.