The free online Drink Spiking Awareness course aims to support operators in educating their teams and raising awareness of the signs someone has been spiked, what to do if someone reports that they suspect their drink has been spiked and the impact of drink spiking on victims. Find out more in this article.
CPL Learning, the learning & development partner to the hospitality sector, has today launched Campus, their brand-new learning and development platform. Providing users with a unique learning experience, Campus will allow employers to unlock their teams’ potential.
In this latest survey, team members reported renewed confidence about safety and the future of the sector, but also revealed important insights into the level of engagement they have had with their employer and their expectations for the future.
The last year has been undoubtedly challenging for the hospitality sector. Here at CPL Learning, we’ve tried to help support those affected team members and businesses by providing free learning and development resources throughout the year and by continually looking for new ways to help. Find out how we’re backing the fantastic work of Hospitality Action in their efforts to support the sector.
In the latest pulse survey of our Hospitality Professionals panel, respondents report that the COVID-19 pandemic has increased their anxiety about long term career prospects in the sector. Find out more on the blog.
Early into the last lockdown CGA and CPL Learning formed the Hospitality Professionals survey to gather vital frontline perspectives from those working within the industry. The latest pulse survey reveals that three quarters of hospitality team members are concerned about their job security as the sector heads into a second national lockdown in England.
We’ve all had to spend this year looking at new ways to do things. Remote working and online tools have never played such a vital role in our lives. And it’s no different for the personal licence services we have been relied on providing for so long. Back in March, we were able to launch a fully online personal licence e-learning course and remote invigilation service for gaining your APLH and SCPLH. This online course and exam has been allowing learners to successfully complete their personal licence training and exam remotely throughout the pandemic and gain their qualification.
Hospitality businesses have been pushed to their limits this year and with the second national lockdown looming, there is obviously growing concern about what that will mean for the UK’s third-largest employer and the thousands of business owners and team members affected. What we did see during the last lockdown was an amazing sense of resourcefulness, resilience, and support within the sector. This time we are better prepared and more informed to support operators and their teams in maximising this time and emerge from this lockdown in a strong position to face to the future. Read on to find out what happened last time and what you can do to support your teams and the sector through the second lockdown.
This year continues to be a worrying time for business owners in the UK, and particularly for those in the hospitality and leisure sector. They have arguably been hit longest and hardest of all industries due to the nature of social distancing. Following the new tiered system along with the ‘rule of six’, track and trace and restricted operating hours, the sector continues to face new challenges. And while it’s important to make finances and operations a high priority, as employers it’s also vital you don’t neglect the impact on your teams’ mental wellbeing.
The hospitality sector accounted for a third of the UK’s entire drop in GDP in March and April. Now as we look to the future of hospitality, the changes in consumer habits and the new standard for rigorous safety measures, we look at what role training plays in the recovery of hospitality.
