Preparing for Natasha’s Law – What Operators Need to Know
From 1st October 2021, Natasha’s Law will come into effect. In this article, we explore how the law will impact businesses and what you need to know to prepare.
From 1st October 2021, Natasha’s Law will come into effect. In this article, we explore how the law will impact businesses and what you need to know to prepare.
The hospitality sector accounted for a third of the UK’s entire drop in GDP in March and April. Now as we look to the future of hospitality, the changes in consumer habits and the new standard for rigorous safety measures, we look at what role training plays in the recovery of hospitality.
As a business operator, it’s important to fulfil your obligations to your teams in providing adequate and appropriate first aid equipment, facilities and personnel. And this means there should always be a trained first aider on-site at all times. However, like many things this year, you may have experienced some disruption to your planned first aid training. It’s important you know how this impacts you and your first aider’s status and what your responsibilities are. In this article, we’ve compiled everything you need to know about first aid training during the pandemic.
When hospitality businesses begin to reopen, the landscape will be different and building confidence in your teams and customers will be vital to running a successful operation. But how do you build this confidence? You can start by delivering training to your teams that allow them to be confident in how to deliver service in a new world. We’ve developed a new learning programme that will deliver the training your teams need, in one place and accessible whenever and wherever it’s needed.
At the start of 2020, no one could have imagined how different things would be just a few short months down the line for ourselves, our businesses, and our teams. And as we start to turn our thoughts to the easing of lockdown and preparing for reopening, we want to continue to offer support to the hospitality industry. Find out everything you need to know about our brand new Ready to Serve learning programme as the first Team Member course modules are released today.
After just a couple of weeks, the COVID-19 outbreak has laid waste to a once booming hospitality industry. Up and down the country, footfall drastically dropped as bars, restaurants and pubs took the financial hit.
What’s the hospitality industry doing to address food allergens? As our knowledge around food allergens increases, it’s important to consider what we need to do as hospitality providers. Find out what you need to do to protect your customers and business.