Table Service and Hosting Collection
Discounts available for multiple course purchases. Get in touch to find out more.
Table Service and Hosting is a collection of learning activities that cover all aspects of delivering service and sales effectively to your guests.
With new ways of working in line with government guidelines, your teams need to adapt to be able to offer the best experience possible to your guests. And with table service being the new normal, this is the perfect solution to training your teams through engaging modules that can be completed online and at your team member’s pace.
Suitable for all levels of team members delivering hospitality service in a food and drink environment our Table Service collection is the perfect training package.
Modules covered will include...
Table Service Made Easy which outlines the key stages of table service. From greeting your guests to delivering sales and service throughout their visit and the farewell – so you can be sure your guests leave happy. The course helps your teams understand how to deliver service and develop sales opportunities while also complying with essential government requirements – such as requesting track and trace information.
Table Service – Top Tips on Communicating with Guests With help from our friends at Hop Training, this course aims to improve communication both with colleagues and guests. In this engaging video led course, we take learners through some tips and ideas to take your table service offering to the next level.
Creating Selling Opportunities Delivering table service provides several opportunities to upsell to your guests and create additional sales. This course will help your team members identify these opportunities whilst also delivering service and hospitality. Done correctly, upselling doesn’t need to hinder your guest’s experience and can actually enhance it by identifying their needs. With restrictions to service hours and possibly the number of guests you can serve, every sales opportunity matters, and this course will help your teams go about it in the best way.
Upcoming activities to be added soon:
- Hosting and Capacity Management
- The Difference Between Service and Hospitality
- Operational Best Practice Guide on Table Service and Selling
- Operational Best Practice Guide on Hosting and Capacity Management
A look at the modules in more detail...
Whether your premises has always provided table service or it is a new addition to your service model, successful table service will comprise of four key elements; the introduction, the service delivery, upselling, and a genuine farewell.
Aim of course:
This online learning activity helps your teams understand how to deliver service and develop sales opportunities while also complying with essential government requirements – such as requesting track and trace information. Using engaging video content and with a short quiz to compound learning, this course is perfect for all levels of service delivery.
You will be able to:
- Outline the key elements of table service delivery
- Be able to confidently carry out table service in your premises
Who should take this course?
This course is suitable for all team members and will benefit your front of house team members particularly
Valid: Up to 1 year after purchase.
Assessment: At the end of each course, there is a short quiz containing 5 questions. You must answer 80% of the questions correctly to pass.
Endorsement: Institute of hospitality