Disability Confidence E-learning Course Icon

Disability Confidence – For Hospitality Team Members

£5.00 +VAT 

Disability Confidence is the practice of knowing, acknowledging, and accepting individuals’ experiences as they relate to disability. This activity aims to help team members become more aware and increase understanding of disabilities and how to be more inclusive within the workplace.

You will be able to...

This course aims to introduce you to the following:

• The Equality Act and types of disability
• Identifying and understanding disability
• Barriers disabled people may face
• How to be inclusive
• Communication tips
• Language guidelines
• Neurodiversity
• Top tips for improving guest service

Valid:  Up to 1 year after purchase.

Duration: 30 minutes 

Assessment: 5 questions, 80% pass rate

Endorsement(s): Institute of Hospitality