Using LMS Platforms to Maintain Compliance in Health and Safety Training

What is compliance in health and safety?

Compliance in health and safety refers to meeting legal, regulatory, and internal standards designed to protect employees and customers from harm. For hospitality businesses, this often includes proper food handling, fire safety measures, and employee training to manage hazards.

Consequences of non-compliance

Failing to meet compliance standards can result in serious repercussions, such as:

Financial penalties and legal action-Fines can be up to £20,000, but there's no upper limit if a breach is so severe it lands you in the Crown Court.
Loss of business licences - Public safety is a licensing objective and so a venue's licence can be reviewed for safety failings, which can result in the suspension or even revocation of the hotel’s premises licence. This would render the venue unable to sell alcohol or provide entertainment which could massively affect revenue as well as reputation.
Reputational damage - Any Health and Safety compliance issues, especially those that may affect customer safety, can be quickly shared on social media and even reported in local press causing reputational damage that can be hard to recover from.
Increased risks to employee and guest safety - A lax attitude to health and safety puts everyone in your organisation at risk.

By prioritising compliance, businesses not only avoid penalties but also build trust with employees and customers.

The challenges of compliance

Staying on top of compliance is a must when it comes to customer and employee safety, but often, it can feel like a never-ending task. With frequent changes to regulations and the need for accurate reporting, businesses face significant hurdles. Below are some of the key challenges organisations encounter:

Evolving regulations

Building safety laws, RIDDOR guidelines, and HSE recommendations are constantly being updated, with future changes involving thermal efficiency and online safety, also on the horizon. It’s important to regularly review and refresh your policies and training materials in line with this to remain compliant and adapt to updates.

Employee engagement

Traditional training methods often struggle to capture employees' attention, which can lead to incomplete training and knowledge gaps, putting compliance at risk.

Tracking progress

Manually monitoring training completion and certifications can quickly become an admin nightmare, plus it’s more prone to human error. Without a reliable system, businesses risk missing important deadlines or overlooking incomplete training, which can lead to non-compliance.

How LMS platforms help maintain compliance

Centralised training management

An LMS like CPL Learning offers a single platform to manage all your compliance training needs, ensuring consistent and up-to-date content delivery.

Accessibility and engagement

Creating workable, flexible employee training programmes that includes online training allows employees to keep up to date with the latest legislation at a time that suits their schedules.This leads to a workforce who are more invested in their personal training and don’t feel it negatively impacts their day to day working. With mobile-friendly interfaces and interactive content, employees can access health and safety training anytime, anywhere, making it easier to fit learning into busy schedules.

Tracking and reporting

LMS platforms automate progress tracking, providing clear insights into who has completed training and who needs follow-up. This reduces administrative burdens and ensures no one slips through the cracks.

Real-world impact

Hospitality businesses using CPL Learning have reported improved compliance rates, better employee engagement, and enhanced safety culture.

Young & Co.'s Brewery, which manages over 200 pub sites, reported boosted compliance scores after implementing the CPL Learning platform. Similarly, Punch Pubs, overseeing 1,286 sites, utilised the platform during the COVID-19 lockdown to upskill furloughed licensees, keeping teams engaged and prepared for their return. In just one week, they recorded a 212% increase in new learners, a 117% rise in modules completed, and a 268% surge in resource views, showcasing how an engaging platform can make training accessible and impactful, even in challenging circumstances.

Ready to use LMS platforms with confidence?

In this article, we’ve looked at why health and safety compliance is so important, the challenges you might be facing, and how a solid LMS can make all the difference. By bringing an LMS into the mix, you can simplify compliance, cut down on risks, and create a safer, more welcoming environment for your team and your guests.